Frequently Asked Questions

Our VTO tool uses your device's camera to map your facial features and precisely overlay the selected frames in 3D. It provides a highly accurate representation of size and fit.

Our frames are made from premium materials including Italian acetate, lightweight titanium, stainless steel, and TR-90 nylon. Each material is selected for durability, comfort, and style.

Yes! Many of our frames are available as non-prescription fashion glasses or with blue light filtering lenses. Simply select "Non-Prescription" when adding lenses during checkout.

Yes, a valid prescription is required for prescription lenses. You can upload it at checkout or provide it later via email.

We carry a curated selection of premium brands, including designer frames and high-quality lenses approved by our in-house ophthalmologists.

After selecting your frame, our easy prescription wizard walks you through entering your OD (right eye) and OS (left eye) values, including SPH, CYL, AXIS, and PD measurements. It takes less than 60 seconds.

We offer single vision, progressive (no-line bifocal), and non-prescription lenses. All lenses include anti-reflective, scratch-resistant, and UV protective coatings at no extra charge. Optional upgrades include blue light filtering and photochromic (transition) lenses.

Absolutely. Prescription eyeglasses are an eligible expense for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Simply use your HSA/FSA debit card at checkout.

Most orders ship within 5-10 business days, depending on your prescription and lens customization. You will receive a tracking number once your order ships.

Yes! We offer free standard shipping on all orders within the United States. No minimums, no hidden fees. Your eyewear arrives in a premium case with a microfiber cleaning cloth.

Currently, we ship within the United States only. We are working on expanding to international markets. Sign up for our newsletter to be notified when international shipping becomes available.

We offer a 30-day return or exchange policy on most eyewear, provided items are in original condition. Prescription lenses are non-refundable once crafted.

If there is an issue with your prescription lenses, contact our support team. We will work with you and your eye care provider to ensure your lenses are made correctly. We offer free remakes for prescription errors within the first 60 days.

Yes. All Perdysy eyewear comes with a 1-year warranty against manufacturing defects. This covers frame breakage, hinge failures, and coating defects under normal use.